The four steps

One link, four short steps

Your guest confirms their contact details, verifies their ID, places a security deposit hold and signs your rental agreement on their own phone, with no app and no account.

Four screens

What the guest actually taps through

Four short steps on their own phone, with no app and no account. Each screen opens with the reason for the question, so nobody is left wondering whether the message is genuine.

09:41

Harbour LetsSample data

Step 1 of 4

Your contact details

Full nameAmelia Rowe

Email addressamelia.rowe@example.com

Mobile number07700 900118

Confirm and continue

Why we askSo we can reach the lead guest about the stay and send your agreement.

Contact details

The guest confirms the name, email address and phone number you already hold, and corrects anything that is wrong.

Ticks by itself the moment they confirm.

09:41

Harbour LetsSample data

Step 2 of 4

Photo of your ID

PassportNational ID cardDriving licence

Take a photoOr upload one from your phone

Send for review

Why we askTo confirm who is staying. Your images are deleted on 17 November 2026.

ID document

A passport, national ID card or driving licence. You review it, or Stripe Identity checks the document and selfie and ticks the step for you.

If something is unclear you reject with a reason and the guest resubmits.

09:41

Harbour LetsSample data

Step 3 of 4

Security deposit

£250.00A hold on your card, not a payment

CardVisa ending 4242

Save my card

Why we askThe hold goes on the day before you arrive and is released on 21 October.

Security deposit

The card is saved now and the hold is placed a set number of days before check in, one by default, so it cannot expire before arrival.

Released automatically after checkout, three days by default, unless you open a claim.

09:41

Harbour LetsSample data

Step 4 of 4

Rental agreement

House rules for Harbour View Apartment, prepared for Amelia Rowe, check in 14 October.

Sign here

Sign and finish

Rental agreement

Your house rules and terms, with merge fields such as the guest name and the check in date filled from the booking.

The snapshot keeps the text, a SHA 256 hash, the signature, the IP address, the user agent and the time.

Meanwhile, on your side

You do not have to watch. The ticks come to you

While your guests work through their phones, every booking fills in step by step. Reminders keep going until each required step is done, and anything that needs a person is waiting for you in one place.

Open the preview with sample data

DashboardHarbour LetsSample data

Arrivals in 7 days

Across 3 properties

Fully verified

Every required step ticked

Waiting on the guest

Reminders still running

Needs your review

An ID document to check

Arrivals in the next seven days

The four dots are contact details, ID document, security deposit and rental agreement.

Wed 14Amelia RoweHarbour View Apartment · GZ 1042Contact details approved. ID document approved. Security deposit waiting for the guest. Rental agreement waiting for the guest. In progress
Wed 14Tomas BergQuayside Studio · GZ 1043Contact details approved. ID document approved. Security deposit approved. Rental agreement approved. Completed
Thu 15Priya NairOld Mill Cottage · GZ 1044Contact details approved. ID document waiting for your review. Security deposit approved. Rental agreement waiting for the guest. Awaiting review
Fri 16Daniel OkoroHarbour View Apartment · GZ 1045Contact details approved. ID document not required. Security deposit not required. Rental agreement approved. Completed
Sat 17Lucy HargreavesQuayside Studio · GZ 1046Contact details waiting for the guest. ID document waiting for the guest. Security deposit waiting for the guest. Rental agreement waiting for the guest. Not started

Next pageFeaturesVerification, deposits, agreements and guest history in one place.

Open the preview Create an account